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Hey, Meta-Friend! Welcome to the Info Portal – aka the FAQ zone. This section runs on curiosity and connection – scroll to find your answer, but if you don't find it here, feel free to contact me via IG or simply use the contact page. 🫶🏼
METAVERSE INSPIRED

Frequently Asked Questions

General Questions

MetaverseInspired.com is an ecommerce platform dedicated to bringing the creativity of the metaverse into the real world. Our shop features unique, high-quality physical products, from apparel to accessories, all with unique designs inspired by the metaverse we love and enjoy.  Learn more at our About Page.

No, but we do offer gift certificates which we can deliver straight to the recipient and even include a note on your behalf. Please contact us via IG: @metaverseinspired or email: support@metaverseinspired.com if you have any questions.

Absolutely! We’d love to hear from you. If you have ideas for new products or designs, feel free to contact us with your suggestions on IG: @metaverseinspired or email us at: support@metaverseinspired.com. We’re always looking for ways to bring the metaverse closer to our community.

Product Information

Our products range from customizable avatar t-shirts to uniquely designed apparel, accessories, and home decor items. Each item is crafted to let you showcase your love for the metaverse in the physical world.

YES! Our avatar t-shirts, custom stickers and a few other items such as puzzles coming soon, allow you to add a personal touch. You can upload your avatar image and name, which we’ll print on the product to make it uniquely yours. Please note that custom and personalized items are non-refundable, unless there is a defect or error caused by MetaverseInspired.com - We're continously exploring new customization options, so stay tuned for updates! Head on over to the Custom/Personalized Products section and take a look at what we have so far.

Order & Fulfillment

We partner with reputable production companies, to print and fulfill your orders. This approach helps us deliver high-quality products globally with reliable shipping options.

We only ship within the US but will open up soon to more countries. Stay tuned. Please note that shipping costs and delivery times vary. Refer to our Shipping and Delivery Policy for more information.

Each order is custom-printed, so processing usually takes 2-4 business days. Once shipped, delivery times depend on your location. You’ll receive a tracking number to follow your order’s journey. Refer to our Shipping and Delivery Policy for more detailed information.

Yes, once your order is processed and ready to ship, you will receive an email with your tracking number. You can also create an account right on this site and be able to log in to view the status of your order at any time.

Returns & Exchanges

For non-customized items, we accept returns within thirty (30) days of purchase if the item is unused and in its original packaging. Customized/Personalized products are made specifically for you, we only accept returns on these items in the event of a defect or printing error. Read more about our return policy here.

If you’d like to request a return, please contact us at support@metaverseinspired.com with your order number and reason for return. For faster processing, please include a photo of the product you wish to return. Our support team will guide you through the process. Read more about our return policy here.

For immediate assistance regarding a change to an order placed, you can DM @metaverseinspired on Instagram. Please have your order number ready. We can then check your order and if it wasn't printed yet, you will be able to make the changes you would like.

Product Quality & Design

Yes! All designs on MetaverseInspired.com are uniquely created to represent the metaverse and its culture. We take pride in offering products that you won’t find anywhere else.

We partner with reputable providers, who are known for high-quality printing and products. We carefully select materials that match the durability and quality our customers expect. You can also read about a particular products quality in the description section of the product.

Billing & Payment

We accept major credit cards, PayPal, Stripe, and other secure payment options. Your payment information is always protected through encrypted and secure processing. Feel free to contact us with any questions at support@metaverseinspired.com

Taxes may be applied at checkout based on your location, and shipping fees are added depending on the shipping method you choose.

Order Tracking & Account Management

Once your order is shipped, you’ll receive an email with a tracking link. You can also log into your account on MetaverseInspired.com to view your order status and tracking information at any time.

No, you can checkout as a guest, but creating an account allows you to track orders, view past purchases, and receive special promotions.

Contact & Support

If you have any questions or need assistance, our support team is here to help. Reach out to us at support@metaverseinspired.com or use our Contact Us form. We aim to respond within 24-48 hours.

Feel free to contact us via Instagram @metaverseinspired or emailing: support@metaverseinspired.com

  • More than Merch-It's a Movement

    Whether you're purchasing for yourself or gifting a product to another - you're supporting inclusive creativity in the metaverse.

  • Every Order Pays It Forward

    I've donated headsets, products as prizes for winners of contests held in the metaverse and sponsored events in the metaverse created for and by the community. Your order helps me do more.

  • Minority Owned. Metaverse Powered.

    Every purchase helps support a minority-owned small business built by a single mama avatar. You're not just shopping-you're showing support.